How to Unfreeze the QuickBooks Desktop?

QuickBooks (QB) is a multifaceted, user-friendly, and powerful accounting software that has helped businesses and accountants increase productivity by streamlining their workload. Along with its advantages, QuickBooks Desktop is frequently riddled with a variety of bugs that might be very frustrating for you. This article will discuss every factor that can cause QuickBooks Desktop to freeze, as well as numerous solutions. Also, you will learn how unfreeze the QuickBooks desktop. Thus, keep reading...!

 

What are the factors leading to QuickBooks Desktop Freezing up?

Are you attempting to use QuickBooks Desktop, but each time you try, it freezes? A situation like this could arise for a number of reasons. Following is a list of some of the most notable and frequent causes:

•        The company file name being longer than permitted may also instigate the error.

•        Corrupt hard drives used for installing QuickBooks Desktop may also be a reason.

•        A malfunctioning or outdated operating system may also lead to frequent freezing of the software.

•        Company files may be larger in size than the allowable limit.

•        A Damaged DDF and user reference files may also lead to freezing of the QuickBooks software.

•        Incorrect firewall and internet settings.

•        A broken "QBWUSER.INI" file may also lead to this error.

•        Background-running programs take up too much space, thereby contributing to the frequent freezing of the QuickBooks software.

•        Corrupt installation files for QuickBooks.

 

Convenient Steps to Unfreeze QuickBooks Desktop

The following is a list of some of the most effective ways to unfreeze QuickBooks Desktop. Make sure to implement each strategy in turn. Jump to the next strategy if the first one doesn't work.

Step 1: Remove Temporary Internet Files, including Cache

•        To begin with, hit the Win and R keys at the same time.

•        The screen displays the Run Command window.

•        In the Run box, you need to type "Control" and press "OK."

•        Then, head to "Network and Internet" and then hit the "Internet Options."

•        Now, tap on the 'Delete' button under the 'General' tab.

•        Choose website files and temporary Internet files

•        Pick the "Delete" button.

•        The temporary files removal process might take some time.

•        After finishing, pick "Apply" and then "OK."

 

Step 2: Setup QuickBooks Tool Hub

·         The first step requires you to Download QuickBooks Tool Hub and subsequently install the same on your system.

·         Once the installation has culminated, open the QuickBooks Tool Hub.

 

Step 3: Run QuickBooks Install Diagnostic Tool

•        You are supposed to opt for the "QuickBooks Install Diagnostic Tool" under the "Installation Issues" option in the Tool Hub.

•        Next, opt for "Yes" to agree to the required license agreement.

•        Now, start repairs using the tool.

•        Restart your computer after you're done.

•        Verify that the problem has been fixed. If not, move on to the next step.

 

Step 4: Terminate QuickBooks Desktop

The following actions should be followed to end QuickBooks Desktop:

•        Double-click on the QB Desktop while simultaneously pressing the "Ctrl + Shift" keys.

•        Keep hitting on the "Ctrl + Shift" keys until QuickBooks is open on your computer. The "No Company Open" window will be activated.

 

Step 5: Updating QuickBooks Desktop

•        Start off the QuickBooks Desktop software and then head to the Help menu, followed by opting for the Update QuickBooks Desktop option. Then, opt for "Update Now" in the top right corner.

•        Choose the "Reset Update" option from the menu.

•        Now, opt for "Get Updates."

•        After the Update is complete, shut down QuickBooks.

•        Now, check if you the step helped to unfreeze QuickBooks Desktop.

 

Step 6: Creating and Restoring Portable Company File

•        If available, you can use the QB capability to create a portable file to overcome the data problems.

•        The steps listed below can be used to create a QuickBooks Portable File:

•        Navigate to File after opening the QuickBooks File.

•        Hit on "Create Copy."

•        Choose "Portable Company File" and then hit on "Next."

•        Decide the location wherein you want to save the portable file.

•        Hit on "Save" and then tap on "OK."

 

Steps for Restoring the Portable Company File

The following actions should be followed to restore the portable company file:

•        Tap on "Choose Open" or "Restore Company" from the File menu.

•        Choose "Restore a portable file" and then hit "Next."

•        Choose a "portable company file" to save it to.

•        Hit on Next.

•        Restore the location of the company file.

•        Finally, hit on Save.

 

Step 7: Run QuickBooks File Doctor

•        Initially, download the QuickBooks Tool hub from the Intuit website.

•        Afterward, tap on the "CTRL+J" keys to access your download folder.

•        From the list of downloads, double-tap on the QuickBooksToolsHub.exe file.

•        To allow this app to make modifications, opt for "Yes."

•        Hit on "Next" to install the tool, and then hit on "Yes" once again.

•        Pick "Next," then choose "Install."

•        Hit on "Finish" when the installation is finished.

•        Now, tap on the Run QuickBooks File Doctor under the "Company File Issues" tab.

•        Choose the company file by hitting on "Browse."

•        Now, you are supposed to choose ‘’Check Your Network and Files.’’

•        Hit on "Continue."

•        After entering the QuickBooks Admin password, tap on "Next."

•        Start the scan now. Depending on the size of the company file, it can take some time. Your problem is fixed after the scan is complete.

•        Verify that the problem has been fixed. If not, move on to the next strategy.

 

Step 8: Uninstall and Reinstall QuickBooks

Before you uninstall QuickBooks, you have your license and product number in hand. Afterward, you should uninstall and reinstall the software either manually (from the Control Panel) or by using the QuickBooks Clean Install Tool.

 

Step 9: Run the Verify or Rebuild Data Utility for Data Damage

Follow the procedures listed below to run the Verify Data utility:

•        Proceed to "Utilities" from the "File" menu.

•        Now, hit on the "Verify Data.’’

•        If the tool detects any damage, again head to the "File’’ menu.

•        Then, advance to the Rebuild Data, and then hit on Ok.

•        When the damage has been repaired, tap on "OK."

•        To confirm that there is no longer any damage to the company file, run the Verify Data tool once more.

 

Step 10: Verify Your Company File's Character Limit

The name of the QuickBooks company file, including the four characters for the extension, cannot exceed 64 characters (.QBW). If the name of your company file does not comply with the following criteria, QuickBooks may occasionally freeze. Keep track of the file name's character limit and rename it if it exceeds 64 characters if your company file name is too long.

 

After implementing all the above steps, it should be easier for you to unfreeze QuickBooks Desktop, but if the problem persists, please speak to our 24X7 QuickBooks error support experts via our helpline i.e., 1-800-761-1787.