How to Resolve the QuickBooks Payroll Error 12031?

QuickBooks error 12031 usually shows up when users try to update their copy of the QuickBooks Desktop application. This piece of writing shall apprise you of all the information you need, including the different avenues to fix QuickBooks Error 12031 and the most common reasons triggering this technical snag.

We strongly suggest that you read this whole article carefully and take each of the preventive steps to resolve QuickBooks Error 12031.

 

Reasons that may lead to QuickBooks Error 12031

•        Poor internet connection may lead to this error.

•        This error may also be a result obstruction caused by the firewall.

•        Incorrect SSL settings may also incite QuickBooks Error 12031.

 

How can I get QuickBooks Error 12031 resolved?

You can follow these fixation methods in order to rectify the QuickBooks error 12031:

Fixation 1: Update QuickBooks desktop

•        Start up QuickBooks first.

•        Move to the Help menu.

•        Choose the option to update QuickBooks.

•        Then, check to see if there are any updates, and if there are, download them.

•        Now, you have to close QuickBooks. After the app has been closed, restart it.

•        When asked if you want to let an update download, you need to click on Yes.

•        Check again to see if Error 12031 still reoccurs.

 

Fixation 2: Make changes to Internet Explorer settings

•        First, you have to close the QuickBooks program.

•        After that, open the Internet Explorer web browser.

•        Subsequently, choose Tools.

•        In Tools, opt for Internet Options.

•        Soon after, advance to the Security tab, followed by the Content tab.

•        After going to the Content tab in this section, click on Disable.

•        You then need to type in the password before disabling the content advisor.

•        Under the connection option, choose the option to Never dial a connection.

•        Right after, use the DUN (Dial-Up Node) and confirm your choice of ISP.

•        Press the OK button next.

•        Click on LAN Settings.

•        The next step is to check the box to find the settings automatically.

•        Also, be sure to uncheck Use a proxy server option.

•        Now, you need to write down the IP address and port.

•        If the port is not set to port 80, uncheck the box for Use a proxy.

•        Click OK.

•        Hit on the option to Restore Advanced Settings under Advanced tab.

•        You now need to click on the option to Use TLS 1.0, Use TLS 1.2, and Use TLS 1.2.

•        Make sure to choose TLS 1.0 instead of TLS 1.2, and then click on Ok.

•        Close Internet Explorer, and then restart your computer.

•        Update QuickBooks, and then check if QuickBooks Error 12031 got rectified.

 

Fixation 3: Clean Install QuickBooks desktop

Perform a clean installation of QuickBooks desktop using clean install utility:

•        In the beginning, press the Windows and R keys at the same time.

•        The next step requires typing Msconfig. Then hit on Enter key.

•        The window for system configuration will show up.

•        Next, click on the General tab.

•        Choose Selective Startup and uncheck Load startup items.

•        After that, click OK.

•        Now, open Control Panel from the Start menu and then choose Programs and Features.

•        Look for QuickBooks in the list of installed apps and pick it.

•        After that, choose Uninstall/Change option, and then hit on Uninstall.

•        Choose Done.

•        After successfully uninstalling QuickBooks Desktop, go to the download folder and look for the QuickBooks installation file (with the .exe extension).

•        Double-click on it to initiate the installation process.

•        Follow the instructions on the screen to finish the installation.

•        Click on Finish to culminate the installation.

•        Now open QuickBooks and try to update it. We hope that the QuickBooks Error message 12031 will be fixed. If that doesn't work, try to switch back to the Normal Startup mode.

 

Fixation 4: Revert to Normal Startup

•        Open the Run window at the start.

•        For that, press and hold the Windows and R keys.

•        In the Run window, type Msconfig.

•        Press the Enter key after that.

•        Choose the Normal startup mode.

•        After that, hit on Apply.

•        Choose OK.

•        Turn your computer off.

 

Fixing QuickBooks error message 12031 should be quite easy after adhering to the set of fixation methods discussed in this article. If you still end up with this technical error, there is no need to fret as our QuickBooks error support team of experts is there to assist. All you need to do is call us at our helpline i.e., 1-800-761-1787 and let our experts help you out.