Resolutions For QuickBooks Multi-User Mode Not Working

When important services for QuickBooks multi-user, like QBDBMgrn or QBCFMonitorservice, stop working, users may experience the QuickBooks Multi-user mode Not Working error. Errors associated with the multi-user mode need to be fixed as they can lead to exacerbating issues in the QuickBooks Desktop program. To make the process easy for you, we have come up with this article containing all the details you need to fix QuickBooks Multi-user Mode not working error. For support, just ring us a call at the helpline +1-800-761-1787.

 

What leads to QuickBooks Multi-User Mode Not Working?

•        The problem could be caused by the fact that QuickBooks isn't on the server PC.

•        The multi-user mode won't work if the hosting configuration of the network is wrong.

•        If the firewall is obstructing systems on the network from communicating with each other, then also this error may show up.

•        File or folder permissions are incorrectly set up.

 

Also read:     fix QuickBooks Error 401

Solutions to resolve QuickBooks multi-user mode not Working

1^st Solution: QuickBooks Tool Hub can fix Multi-user mode error

•        The initial step requires you to close QuickBooks.

•        Download the latest version of QuickBooks Tool Hub.

•        Follow the instructions on the screen to install the utility on your computer.

•        Note: If you are using a 64 Bit operating system, you must install the QuickBooks Tool Hub for 64 Bit.

•        Upon installing the program, launch the Tool Hub.

•        Click on Program Problems.

•        From the menu, choose the Quick Fix My Program.

•        Click the OK button when the process is done.

•        In the Company File Issues section, click the Run QuickBooks File Doctor Tool button.

•        You can use the Browse and Search button to find your company file.

•        From the menu, choose the option to Check your file, and then click on Continue.

•        Enter your password when asked, and then click on Next.

•        It will start the scanning process, which depends on the company file size. The utility runs to automatically find and fix QuickBooks multi-user not working error. After the scan is done, verify if the error still occurs. If it's still there, make sure the permissions for the folder are set correctly.

 

2^nd Solution: Folder Permissions on Sever system

•        Open Windows Explorer on your server PC.

•        Find the folder that has the company file and right-click on it.

•        Select the Properties option to get to the Security tab.

•        Choose QBDataServiceUserXX from the "Advanced" section.

•        Pick "Edit" from the list of options.

•        Permit all the permissions.

 

3^rd Solution:  Modify QBWuser.ini

•        Go to windows explorer( Windows + E) and type in the below-given address to get to the Appdata folder.

•        C:/Users(username)/Application Data/Local/Intuit/QuickBooks.

•        But if you can't find the AppData folder in the users folder, unhide the hidden file.

•        Right-click the QBWuser.ini file, and then make the following modifications: Look for MULTIUSERMODE.

•        Change the value in the Multiuser mode line to Y (MULTIUSERMODE=Y).

•        Press Ctrl + S to save the QBWuser.ini file.

•        To get into multi-user mode right now, make sure you use the normal Method.

 

4^th Solution: Verifying Host multi-user access

•        Go to the File menu and then choose Utilities.

•        From the menu, choose the option to Host Multi-User Access.

•        Click the "Yes" button to accept the changes.

•        To avoid getting the HXXX series Error code, make sure that the Host multi-user mode is turned off for all workstations.

 

5^th Solution: modify ND and TLG File

•        Head to the default location of the company file.

C:/Users/Public/Documents/Intuit/QuickBooks/Company File.

•        Look for the company file with the extensions .ND and.TLG.

•        Add .OLD to the end of each file.

•        Restart your computer, and then start QuickBooks in multi-user mode.

 

6^th Solution: In the Firewall, add QuickBooks Ports

•        Click on the "Windows" button.

•        Type "Windows Firewall" into the search box to open the Windows Firewall setting.

•        Choose "Firewall advanced options" from the list on the left.

•        Under the "Advanced settings" tab, you can find the rules for what comes in and what goes out.

•        After choosing "Inbound Rules," choose "New Rules."

•        In the "New Rules" window, choose "Port," then choose "TCP."

•        Add the Port, depending on what version of QuickBooks you have.

•        Repeat the steps for the outbound rules.

o   QuickBooks Desktop 2020: 8019, XXXXX.

o   QuickBooks Desktop 2019: 8019, XXXXX.

o   QuickBooks Desktop 2018: 8019, 56728, 55378-55382.

o   QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

•        Add QuickBooks to your firewall.

•        All of the steps above are the same, but this time we'll add QuickBooks Program to our inbound and outbound firewall rules instead of choosing a port.

•        Click "New Rule" under "Advanced Firewall Setup" to add a new rule.

•        This time, choose the application, and then go to the directory containing the following executable files.

OnlineBackup.exe, IntuitSyncManager.exe, QBUpdate.exe, QBLaunch.exe, QBCFMonitorService.exe, QBServerUtilityMgr.exe, QBDBMgrN.exe, and QBW32.exe. QuickBooksMessaging.exe — FileMovementExe.exe — FileManagement.exe — DBManagerExe.exe Dbmlsync.exe — AutoBackupExe.exe

•        Incorporate the Inbound Rules for all.

•        Then, use the same steps to apply the outbound Rules.

•        Finally, restart your computer and check to see if the problem is fixed.

 

You may also read: fix QuickBooks error 6000 95

At this stage, we hope that you should be able to fix Multi-user mode not working error in QuickBooks. If you are seeking technical support, all you need is communicate with our QuickBooks executives at the dedicated helpline +1-800-761-1787.