How to Correct the QuickBooks Error Code 12002?

 Is QuickBooks Error Code repeatedly popping up on your screen while using QuickBooks Desktop? Your search ends here as we offer you unprecedented reliable walkways to resolve this QuickBooks payroll error 12002. Just make sure that you read through this article till its conclusion.

The error code 12002 usually shows up due to a slow internet connection or network time-out. However, several other causes may provide impetus to this Error. This article enumerates all the viable solutions to troubleshoot the Error Code 12002 in QuickBooks, besides apprising you of the various causes leading to this Error.

 

Primary causes leading to the QuickBooks Error Code 12002

Below are mentioned some of the most common causes behind to the QuickBooks error code 12002. The Error may show due to a single reason or a manifold of various reasons. 

•           QuickBooks settings blocked by a system security software or firewall.

•           SSL settings not set up correctly.

•           Internet connection is too slow

•           Server is unavailable due to a time issue

•           Internet Security is creating the problem

•           Internet Explorer is not the default web browser

 

Simple Walkways to Uproot QuickBooks Error 12002

Proceed with the troubleshooting solutions provided below to fix the QuickBooks Error Code 12002. Each of these solutions demands your keen attention and a sequential implementation.

Solution 1: Make Internet Explorer the Default Web Browser

•           Open the 'Run' box by pressing the 'Win + R' keys together.

•           Type 'INETCPL.CPL' into the 'Run' window and click 'OK.'

•           Click on 'Make Internet Explorer the default browser' under the 'Programs' menu.

•           Now, restart QuickBooks and inspect whether the problems show up again. If yes, then proceed to the next solution.

 

 

Solution 2: Review Settings of Internet Explorer

Incorrect settings of the, I.E. browser may trigger the QuickBooks Error Code 12002. It would be best if you made sure that such settings are set correctly. To verify and rectify the same, follow the procedure provided in the following lines.

•           Simultaneously press the 'Win + R' keys to open the ‘Run’ window.

•           In the 'Run' window, type 'INETCPL.CPL.'

•           Click 'OK.' Alternatively, press the 'Enter' key.

•           Click the 'Internet icon' under the 'Security' tab and ensure the 'security level' is set to 'Medium-high.'

•           Now go to the 'Connections' tab, pick 'LAN settings,' and tick the box next to 'Automatically detect settings.' Also, make sure 'use a proxy server from your LAN' is unchecked, and if it is, enter the appropriate I.P. and Port.

•           Click 'OK.'

•           Next, go to the 'Advanced' page, scroll down to the 'security' section, and make sure 'Use TLS 1.2' is chosen.

•           Click 'OK.'

•           Now restart your computer to see if the problem got resolved. There's no need to be concerned if this is not the case. Continue to the next step.

 

Solution 3: Update QuickBooks Desktop

Updating QuickBooks Desktop is an easy process and requires your strict adherence to the steps given below:

•           Exit QuickBooks Desktop (If running).

•           Hold down the 'Ctrl' key and double-click the QuickBooks desktop icon. Wait until you see the 'No Company Open window.'

•           The QuickBooks Desktop software opens up.

•           Go to 'Help' and then to the 'Update QuickBooks Desktop' option.

•           Select' Update Now.'

•           Select 'Reset Updates' and then select 'Get Updates'.

•           Select 'OK.'

•           Click 'Close' once the Update has been completed successfully.

•           Exit the QuickBooks program.

•           Open QuickBooks Desktop once more.

•           Select 'Yes' on the screen that prompts you to download new updates.

•           Thereafter, check whether the problem persists any further.

 

Solution 4: Add QuickBooks to the list of exceptions ports in the Windows Firewall

To ensure that Windows Firewall is not creating any hindrance and promoting the error code 12002, make sure that you add QuickBooks to the list of exception ports. To realize it, you need to implement the walkthrough provided below:

•           Press and hold the ‘Windows Start' button.

•           In the 'Search' box, type 'Windows Firewall.'

•           Launch the 'Windows Firewall.'

•           Right-click' Inbound Rules' in the 'Advanced Settings' section.\

•           Select 'New Rule' and then the appropriate Port.

•           Select 'TCP' from the drop-down menu and click 'Next.'

•           Select the appropriate Port for your QuickBooks Desktop edition.

•           Different ports are available for different versions of the QuickBooks Desktop. For example, the port number for QuickBooks 2019 is 8019, 56728, 55378-55382 for QuickBooks 2018, and 56276, 55368-55372 for QuickBooks 2017.

•           Then select 'Allow Connection' and 'Next.'

•           Double-check that all of the profiles in the pop-up are checked.

•           Select 'Next' and give this new rule a name.

•           To set up the Outbound rules, click 'Finish' and repeat the process.

•           If the payroll update error code 12002 persists, see How to allow or block a program in Windows for instructions on excluding QuickBooks from the list of blocked apps.

 

Solution 5: Uninstall and Reinstall QuickBooks

If any of the foregoing solutions don't lead to a desirable outcome, uninstall and Reinstall QuickBooks Desktop by following the walkthrough provided below:

•        To Uninstall QuickBooks Desktop software via the 'Control Panel,' follow the steps below:

o   Open' Control Panel' from the 'Start menu.'

o   Head to 'Programs and Features.'

o   Choose 'QuickBooks' from the programs list.

o   Click on it and then select 'Uninstall/Change.'

o   Finally, opt for 'Uninstall' and wait for the software to get uninstalled from your system.

•        Install a fresh copy of QuickBooks Desktop using your original license and product keys.

•        Once the process culminates, restart your P.C. and open QuickBooks to check if it works seamlessly without encountering the QuickBooks Error code 12002.

 

Once you are done implementing the aforementioned solutions, we are hopeful that the QuickBooks Payroll Error Code 12002 must have been wiped off your system. If that's not the case, then you should get into immediate contact with our QuickBooks payroll technical support Team at 1-800-761-1787.

We shall make sure that all your queries related to this Error and other technical snags in QuickBooks get resolved at the earliest. Consistency, Assiduity, and Transparency form the fundamental pillars of our organization.